Latest News
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Local talent key to strengthening supply chains during COVID
Bronwyn Reid | August 5, 2021As COVID threatens to disrupt global supply chains for years to come, Australia’s big businesses must stop overlooking local talent when tackling the country’s greatest challenges, according to author, business mentor and educator Bronwyn Reid.
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How to manage workers wearing masks – the new workplace rules
Maureen Kyne | August 4, 2021Workplace behaviour expert Maureen Kyne says having watched workplaces operate with masks over the last year, the employee/employer dynamic has changed and workplaces need to adjust accordingly.
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AMGC Manufacturing academy releases ‘Rosie’ View of Australian manufacturing
First 5000 | August 3, 2021The Advanced Manufacturing Growth Centre (AMGC) has expanded its Manufacturing Academy to incorporate a new learning module titled ‘Manufacturing with Rosie”. The seven-part module provides an overview of manufacturing opportunities in Australia and details the six National Manufacturing Priorities.
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Learning for competitive advantage and business success
Les Pickett | August 2, 2021In today’s world of rapid transformation and disruption, ‘the survival of the fittest’ is quickly becoming the survival of the most able to learn. Human capital and corporate governance professional Les Pickett looks at how organisational learning drives competitive advantage and commercial success.
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HESTA named top major super fund for customer satisfaction
First 5000 | July 30, 2021HESTA scored the highest customer satisfaction rating among industry and retail funds, according to independent research agency Roy Morgan’s latest Superannuation Satisfaction Report.
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Can an organisation that doesn’t value its technical staff be considered competitive?
Alistair Gordon | July 29, 2021Want to improve competitiveness in an organisation? Challenge each of its experts to master broader business effectiveness, not just technical expertise – to become a “master expert”. Alistair Gordon explains.
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Banks offer certainty to small businesses impacted by lockdowns
First 5000 | July 28, 2021The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns.
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How superannuation-powered venture capital should drive a post-COVID-19 recovery
First 5000 | July 27, 2021Superannuation funds could achieve higher returns and more responsible investments for their members by investing more in venture capital, according to Stoic Venture Capital.
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Why remote work means more surveillance – and less freedom
Maureen Kyne | July 26, 2021Employee surveillance software is the new future to help manage the post COVID remote office, according to workplace consultant, Maureen Kyne of Maureen Kyne & Associates.
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Australian organisations don’t feel highly prepared for an IT security threat
First 5000 | July 23, 2021Fortinet has revealed the findings of its Networking and Cybersecurity Adoption Index, a major research study examining the cybersecurity readiness and approach of Australian organisations.
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How to help your startup grow the right way
Carolin Petterson | July 22, 2021Unfortunately, there is no universal formula that all startups have to use to grow into successful businesses. Otherwise, we wouldn’t have seen so many of budding enterprises fail to do that.
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Call to avoid hard landing with post-lockdown business support strategy
First 5000 | July 21, 2021The Federal Government can avoid a “hard landing” by developing a post-lockdown business support strategy, according to professional accounting body, CPA Australia.
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Best practices for implementing a chatbot or virtual agent
First 5000 | July 20, 2021Today’s customers expect more freedom and flexibility to contact businesses whenever they need to, including outside of standard business hours, and by the means most convenient for them. Integrating chatbots and virtual agents into contact centre operations can significantly improve the customer experience (CX).
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Five ways businesses can increase profitability from loyalty programs
First 5000 | July 19, 2021In a customer-centric environment, creating loyalty programs that are meaningful and easy to engage with can deliver massive dividends to organisations, according to Christopher Carroll chief revenue officer at Loyalty Now.
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Mind the gap: when people, brand and business are disconnected
Rachel Bevans | July 16, 2021People’s trust in brands is at an all-time low, with 71 per cent having little faith that brands deliver on their promise. Rachel Bevans from The Healthy Brand Company explains how there is a lack of alignment between what is being communicated and the actual experience being delivered by the business and what you can do to fix it.