Retail
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How investing in professional development can grow your business
First 5000 | July 12, 2021The importance of investing in professional development when running a business should not be underestimated, according to one of Australia’s leading retailers.
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Gimmick or effective selling tool? The use of imaginative product displays in store
First 5000 | June 11, 2021Have you stood back to admire the creative, ‘gimmicky’ and attractive product displays in retail stores? A new international study has found that these displays subtly awaken customer senses and increase purchase behaviour.
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Retail Award offers small businesses much-needed flexibility: Ombudsman
First 5000 | March 2, 2021The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed an agreement between the SDA and Master Grocers Australia to make improvements to the Retail Award, which will help small businesses in their recovery efforts.
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ABS confirms bumper month of retail trade for November
First 5000 | January 11, 2021Australian retail sales increased 13.3 per cent last November, compared to the same time in 2019, according to official data released today by the Australian Bureau of Statistics (ABS).
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Aussies shop big in 2020 to shake off COVID-19 blues
First 5000 | December 22, 2020Australians turned to retail therapy to counter feelings of loneliness or to stave off boredom and anxiety caused by the COVID-19 lockdowns, a new report by Monash University researchers has found.
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Why retail needs more mature age workers and fewer uni students
Dave Strutton | October 21, 2020The retail sector is often seen an as ideal place for young people to gain work experience and earn money while at university, but when it comes to hiring long-term staff, Dave Strutton, owner of Howards Storage World in Adelaide says the most reliable and loyal workers are usually those who are older.
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Ten hacks to keep customers happy while waiting
First 5000 | June 9, 2020As shops across the country welcome customers back, business owners are faced with challenges such as social distancing and limits to the number of customers allowed in a store.
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Retail collapse in Australia: Tyranny of distance or lack of customer loyalty?
Dawn Lo | March 3, 2020Retailers need to focus on the core offering of their products rather than peripherals, and adapt their business models to increasingly fickle and tech-savvy consumers, says a UNSW Business School professor.
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How to overhaul bad customer service habits
First 5000 | February 6, 2020Delivering good service – internally and externally – is about building long-lasting relationships which have a greater long-term impact. But when cracks start to show, how do you transform an organisation’s service culture?
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Insights into Gen Z shopping habits revealed
First 5000 | February 4, 2020Post-Millennials, Gen Z, Next Gen… they are the generation that saw the birth of online retail, and their shoppings habits, preferences and expectations will shape the future direction of the digital and retail space.
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More retail failures on the cards for 2020
First 5000 | January 16, 2020More retail failures likely in 2020 unless Aussie retailers evolve, according to insolvency specialist, Andrew Spring.
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Consumers plan to spend more during the 2019 holiday season: report
First 5000 | November 22, 2019The 2019 Global Holiday Shopping Survey found that almost one-fourth of Australians (24 per cent), nearly one-third of U.K. respondents (30 perc ent), and 50 percent of U.S. respondents plan to spend more on holiday shopping compared to previous years.
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Adelaide retailer’s secrets to success
First 5000 | November 11, 2019A former farmer with no previous retail experience has become one of South Australia’s most successful franchisees – recording top sales and receiving industry recognition.
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Digitalisation paving the way for Australia’s retail landscape
First 5000 | June 13, 2019Australia’s CBD retail landscape is evolving in the face of continued headwinds, with brands harnessing creativity and innovation to increase their consumer wallet share.
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Aussies prefer digital shopping catalogues as they declutter their lives
First 5000 | May 10, 2019Almost 4 million Australians are using digital catalogues alone rather than hard copy versions saying they are a useful tool and stress-free way to window shop, according research from Roy Morgan.
