Latest News
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Call to avoid hard landing with post-lockdown business support strategy
First 5000 | July 21, 2021The Federal Government can avoid a “hard landing” by developing a post-lockdown business support strategy, according to professional accounting body, CPA Australia.
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Best practices for implementing a chatbot or virtual agent
First 5000 | July 20, 2021Today’s customers expect more freedom and flexibility to contact businesses whenever they need to, including outside of standard business hours, and by the means most convenient for them. Integrating chatbots and virtual agents into contact centre operations can significantly improve the customer experience (CX).
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Five ways businesses can increase profitability from loyalty programs
First 5000 | July 19, 2021In a customer-centric environment, creating loyalty programs that are meaningful and easy to engage with can deliver massive dividends to organisations, according to Christopher Carroll chief revenue officer at Loyalty Now.
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Mind the gap: when people, brand and business are disconnected
Rachel Bevans | July 16, 2021People’s trust in brands is at an all-time low, with 71 per cent having little faith that brands deliver on their promise. Rachel Bevans from The Healthy Brand Company explains how there is a lack of alignment between what is being communicated and the actual experience being delivered by the business and what you can do to fix it.
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Ombudsman welcomes support for small businesses in lockdown
First 5000 | July 15, 2021The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the additional support to small businesses impacted by protracted lockdowns, announced by the Australian Government.
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Why cost cutting is not the answer for businesses looking to come back stronger
First 5000 | July 14, 2021It’s easy to understand why so many companies default to cost-cutting as a way to cope with disrupted revenue streams and lower cash flow due to the pandemic but it’s not the answer according to Konica Minolta.
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Discussing regional resilience at the inaugural GAP Summit on Pacific and Small Island Nations
Benjamin Blackshaw | July 13, 2021Over 120 delegates from 16 countries came together online to discuss Environment, Social and Governance (ESG) issues at the inaugural Summit for the Pacific and Small Island Nations, hosted by Global Access Partners.
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How investing in professional development can grow your business
First 5000 | July 12, 2021The importance of investing in professional development when running a business should not be underestimated, according to one of Australia’s leading retailers.
Want to improve competitiveness in an organisation? Challenge each of its experts to master broader business effectiveness, not just technical expertise – to become a master expert - first5000.com.au/blog/can-an-or… #leadership #expertise #technicalexpertise #businessbooks #expert
The @ASBFEO @BillsonBruce has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns. first5000.com.au/blog/banks-off… #covid19 #coronavirus #lockdown
Superannuation funds could achieve higher returns and more responsible investments for their members by investing more in venture capital, according to Stoic Venture Capital. first5000.com.au/blog/how-super… #super #superannuation #vc #VentureCapital
@First5000 Super excited that @First5000 has published my thoughts on the introduction of surveillance software and what business must consider if they are to introduce this for employees working from their new hybrid office. Retweeted by First 5000
Employee surveillance software is the new future to help manage the post COVID remote office, according to workplace consultant, @MaureenKyne of Maureen Kyne & Associates. first5000.com.au/blog/why-remot… #covid19 #cybersecurity #remoteoffice
Fortinet has revealed the findings of its Networking and Cybersecurity Adoption Index, a major research study examining the cybersecurity readiness and approach of Australian organisations. first5000.com.au/blog/australia… @Fortinet #cybersecurity #cybercrime
There are certain tips and rules you need to follow if you want to stand a chance of developing your business past the startup phase. Carolin Petterson explains - first5000.com.au/blog/how-to-he… #entrepreneur #startup
The Federal Government can avoid a “hard landing” by developing a post-lockdown business support strategy, according to professional accounting body, @cpaaustralia - first5000.com.au/blog/call-to-a… #lockdown #covid19 #businesssupport
Integrating chatbots and virtual agents into contact centre operations can significantly improve the customer experience (CX). Rod Lester, managing director ANZ, @NICELtd explains first5000.com.au/blog/best-prac… #customerexperience #CX #chatbot #virtualagent
In a customer-centric environment, creating loyalty programs that are meaningful and easy to engage with can deliver massive dividends to organisations, according to Christopher Carroll from Loyalty Now. first5000.com.au/blog/five-ways… #loyalty #rewards #rewardspoints
People’s trust in #brands is at an all-time low @healthybrandco explains how there is a lack of alignment between what is being communicated and the actual experience the business delivers and what you can do to fix it first5000.com.au/blog/mind-the-… #marketing #branding #brand
The @ASBFEO @BillsonBruce has welcomed the additional support to small businesses impacted by protracted lockdowns, announced by the Australian Government. first5000.com.au/blog/ombudsman… #covid19nsw #covid19 #lockdown
It’s easy to understand why so many companies default to cost-cutting as a way to cope with disrupted revenue streams and lower cash flow due to the pandemic but it’s not the answer according to @KonicaMinoltaAu first5000.com.au/blog/why-cost-… #COVID19 #cashflow
Over 120 delegates from 16 countries came together online to discuss Environment, Social and Governance (ESG) issues at the inaugural Summit for the Pacific and Small Island Nations, hosted by Global Access Partners. first5000.com.au/blog/discussin… @GlobalAccessAu @Pacific_Connect
The importance of investing in professional development when running a business should not be underestimated, according to David Strutton of @HowardsStorage. first5000.com.au/blog/how-inves… #professionaldevelopment #retail #leadership
Businesses have celebrated @naidocweek with ceremonies, discussions, events to recognise the history, culture and achievements of Aboriginal & Torres Strait Islander peoples. first5000.com.au/blog/businesse… Head to linkedin.com/company/first-… and share your celebrations #NAIDOC2021 #NAIDOC
Can employers offer incentives to their employees to get vaccinated? Sean Melbourne, Director and Head of Employment Law at @SourceLegal_Aus looks at an issue that has sparked debate. first5000.com.au/blog/covid-vac… #covid19 #VaccinesWork #vaccinated #employmentlaw
The prospect of another big production year is underpinning continued strong confidence within Australia’s farm sector, according to the latest quarterly @RabobankAU Rural Confidence Survey. first5000.com.au/blog/expectati… #rabobank #farmsector
Leaders need to pick up the game, look for our society’s long-term health, and work together on this adaptive challenge. They need to embrace a different framework for problem-solving. Zivit Inbar from @Difffthink explains. first5000.com.au/blog/are-our-l… #leadership #covid19
The share of the workforce aged 55+ has more than doubled from 9% in 1991, to 19% in 2021, led by women re-entering work in mid-life and delaying retirement. first5000.com.au/blog/tapping-i… @arc_gov_au @UNSW @ANUCrawford @CurtinUni @unimelb @Sydney_Uni @CEPAR_research @CEPARmaturework