Digital transformation
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Australia’s digital competitiveness slide accelerates
First 5000 | October 1, 2021Australia’s digital competitiveness is in decline with the nation dropping five places in a ranking of the digital competitiveness of 64 countries released earlier this week.
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How manual processes are causing SME failure
First 5000 | May 5, 2021Many organisations have been forced to fast-track digital transformation to maintain operations during the disruptions of the past year. However, some SMEs are still using manual processes that are not sustainable and could cause business failure within a few years, according to SAP Concur.
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eftpos cardholders embrace mobile payments with 400% growth
First 5000 | August 28, 2020Eftpos cardholders have flocked to its mobile pay offerings, as Australians show a greater preference for contactless payments during the COVID-19 pandemic.
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Most organisations unable to adapt during COVID-19: Study
First 5000 | August 12, 2020Owing to a lack of digital agility, 69 per cent of organisations have been negatively impacted by COVID-19, according to a study by provider of enterprise cloud applications for human resources and finance, Workday.
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On-demand support via smartphone app booms during coronavirus pandemic
First 5000 | April 6, 2020An Australian tech start-up providing 24/7 on-demand physical and psychological support to companies and institutions says mental health is emerging as the major issue during the COVID-19 pandemic.
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Corporate Australia must invest in smart technology now
Mike Fyson | March 27, 2020In today’s ongoing global pandemic, the business world has changed forever and smart technology is playing a critical role in the business community’s response to adjusting to new social and industry norms.
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Konica Minolta releases proprietary workflow solution: Dispatcher Phoenix
First 5000 | March 19, 2020Konica Minolta Australia has announced the release of Dispatcher Phoenix, a workflow solution for organisations of all sizes, from small and medium-sized businesses to large enterprises.
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Network maturity for the digital age
Damian Zammit | February 21, 2020Businesses have dramatically taken up digital transformation in the past few years, resulting in networks that may have been previously adequate now growing obsolete and creating bottlenecks as organisations look to leverage new and emerging technologies for growth.
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Consumers don’t feel recognised when interacting with businesses digitally: report
First 5000 | February 5, 2020Research from global information services company Experian shows that identity and re-recognition are the keys to positive customer engagement
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Digital transformation top CEO concern for 2020
First 5000 | January 29, 2020Digital transformation remains the very top concern of Australia’s business leaders as they look ahead to 2020, a survey of nearly 200 C-suite executives by KPMG Australia finds.
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Why blending software rather than one vendor focus will be the way of the future
First 5000 | January 15, 2020Blended Digital, a marketing automation and digital transformation consultancy, founded by Adam Crow and Damon McMillan, smashed its first-year financial targets to surpass the million-dollar mark and is projecting significant growth into its second year.
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How trolls can help build your social media brand in 2020
First 5000 | January 6, 2020Trolls can be distressing and the bane of anyone attempting to grow a social media brand, but they don’t have to be.
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Reset: theme 9 – seeking competitive advantage through data and innovation
Rachel Bevans | December 24, 2019As the saying goes “what gets measured, gets managed”. With the amount of data that some organisations “measure” exploding, I can see this shifting to “what gets managed, gets measured”.
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Digital takeovers, transactions may harm consumers
First 5000 | November 27, 2019Takeovers of smaller rivals by digital platforms, including their data sets, may pose a threat to consumers’ choice and privacy, said ACCC Chair Rod Sims.
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Why the user experience is a critical part of the technology success for SMBs
First 5000 | November 21, 2019The digital era has magnified the importance of developing a winning user experience (UX). Technology has made it possible for businesses to understand their customers better and address their issues much faster.
