Services
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Queensland training providers must hit the mark or risk being shut down
First 5000 | November 19, 2018The Palaszczuk Government will continue to weed-out underperforming and incompetent training providers as it strives to improve the quality of vocational education and training (VET) across Queensland.
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Living lab launched to reinvent modern ageing
Andrew Spence | October 14, 2018A centre dedicated to designing products and services specifically to help older people live better lives has opened in South Australia.
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If you’re still selling solutions, you’re going to get crushed
Paul Henderson | September 28, 2018The technology industry is renowned for innovation, disruption and the fast pace of change. And yet, an old approach to sales lingers after almost 30 years. Fortunately, solution selling is in its twilight years. It’s dying. And so will any technology vendor that persists with solutions as its primary focus.
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Why real estate professionals need business insurance
Derek Lotts | September 20, 2018Real estate professionals may not own property themselves, but still face risks they would be wise to insure against.
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South Australian holographic video conferencing system connects users in 3D
Anthony Dodd | September 18, 2018South Australian volumetrics business Voxon Photonics has demonstrated its three-dimensional, two-way holographic video conferencing system over a 5G network at the Mobile World Congress Americas 2018 event in Los Angeles.
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Retail spending could jump 9% for Father’s Day
First 5000 | August 30, 2018Australia’s independent retailers could see a 9% increase in shopper spending this week leading up to Father’s Day, according to data from a leading retail software firm.
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Financial advice industry offers post-retirement careers
Mark Sinclair | August 21, 2018Despite the constant negative predictions of an unprecedented exodus of mature age advice practitioners, their expertise and skills will be required to fill new and emerging roles as the industry transitions into the post FoFA and Royal Commission era.
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New rating system for financial advisors proposed
First 5000 | August 18, 2018A new system to rank financial advisers proposed by UNSW Business School Professor Jerry Parwada would help consumers avoid the high cost of bad advice.
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How a migrant couple threaded their way into Australia’s beauty market
First 5000 | August 11, 2018A Perth husband and wife have worked their way to the top of Australia’s competitive beauty market, creating a multi-million-dollar eyebrow shaping business from scratch – with help from a team of loyal migrant staff.
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Controlling risk with effective policy management
First 5000 | August 10, 2018Policies and procedures serve as the foundation of any business, outlining key processes, communicating expectations, reinforcing organisational culture, and ensuring compliance. Effective policy management therefore plays a critical role in an organisation’s governance, risk, and compliance strategy.
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How a clean office can boost productivity
David Smith | July 28, 2018Maintaining clean, tidy and pleasant working conditions not only pays off in terms of worker morale, but helps to boost efficiency and productivity.
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Overcoming ambiguity with Service Integration and Management
Kirk Penn | July 25, 2018Service Integration and Management (SIAM) is becoming more widely-adopted and establishing itself as the best formal framework for service providers and its customers to operate within.
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Menu labelling on the table as obesity battle ramps up in W.A.
First 5000 | July 17, 2018The McGowan government is pushing to introduce kilojoule labelling at all WA fast food restaurants to help tackle the state’s growing obesity problem.
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‘Reg-tech’ reduces barriers to co-op creation
First 5000 | June 23, 2018A new ‘reg-tech’ governance check created by the Business Council of Co-operatives and Mutuals will support the founding of new co-operatives.
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Employee engagement affecting customer experience
First 5000 | June 15, 2018Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86 percent of CX executives in a Gartner, Inc. survey ranking it as having an equal or greater impact than other factors such as project management and data skills.