• Superannuation

    HESTA named top major super fund for customer satisfaction

    First 5000 |  July 30, 2021

    HESTA scored the highest customer satisfaction rating among industry and retail funds, according to independent research agency Roy Morgan’s latest Superannuation Satisfaction Report.

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  • Leadership

    Can an organisation that doesn’t value its technical staff be considered competitive?

    Alistair Gordon |  July 29, 2021

    Want to improve competitiveness in an organisation? Challenge each of its experts to master broader business effectiveness, not just technical expertise – to become a “master expert”. Alistair Gordon explains.

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  • Coronavirus

    Banks offer certainty to small businesses impacted by lockdowns  

    First 5000 |  July 28, 2021

    The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns.

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  • Superannuation

    How superannuation-powered venture capital should drive a post-COVID-19 recovery

    First 5000 |  July 27, 2021

    Superannuation funds could achieve higher returns and more responsible investments for their members by investing more in venture capital,  according to Stoic Venture Capital. 

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  • Coronavirus

    Why remote work means more surveillance – and less freedom

    Maureen Kyne |  July 26, 2021

    Employee surveillance software is the new future to help manage the post COVID remote office, according to workplace consultant, Maureen Kyne of Maureen Kyne & Associates. 

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  • Cyber security

    Australian organisations don’t feel highly prepared for an IT security threat

    First 5000 |  July 23, 2021

    Fortinet has revealed the findings of its Networking and Cybersecurity Adoption Index, a major research study examining the cybersecurity readiness and approach of Australian organisations.

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  • Business

    How to help your startup grow the right way

    Carolin Petterson |  July 22, 2021

    Unfortunately, there is no universal formula that all startups have to use to grow into successful businesses. Otherwise, we wouldn’t have seen so many of budding enterprises fail to do that.

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  • Have your say Pacific Relationships

    HAVE YOUR SAY: How can we build stronger business relationships between Australia and the Pacific?

    Helen Hull |  May 3, 2021

    Australia’s relations with our Pacific neighbours has been recognised as being of fundamental importance and vital interest to Australia.

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Latest News

  • ASIC – Companies ‘hide bad news’

    Les Pickett     |      February 24, 2011


    A number of top 200 listed companies fail to properly report their profit results in an effort to “hide bad news” from investors.


    This comes in a landmark survey by the corporate regulator. Late last year, The Australian Securities & Investments Commission (ASIC) for the first time reviewed the quality of the disclosures contained in the “Operating and Financial Review” section of the annual reports of 50 of the top 200 listed companies with June 30 balance dates.


    ASIC found that a number of companies had disregarded warnings by the regulator in the lead-up to the August annual profit reporting season not to report misleading profit figures that focused on more favourable-looking numbers.

  • How the weak win deals: A theory of asymmetric negotiation

    Peter Fritz     |      February 24, 2011

    Negotiations tend to favour the powerful.

    This is never clearer than in war and battle. We expect the strong army to defeat the weak army. Yet, as is beautifully articulated in a terrific article by Ivan Arreguin-Toft titled How the Weak Win Wars: A Theory of Asymmetric Conflict, some 30 per cent of the time the weaker army will win a war.

    Of course, it is not really the case that weaker armies win wars; for if they were truly the weaker army they would have lost.  Instead, we are surprised when our judgement of which army was stronger is proved incorrect. When the weak win wars it is normally said that they “had a better strategy”. The army with the better strategy is simply the one who’s General has done a better job of accounting for all the variables at play when formulating his strategy.  

  • AIM SURVEY: Women in the workforce

    Les Pickett     |      February 9, 2011

    The Australian Institute of Management is conducting a SURVEY seeking views on how can we retain more women in the workforce and increase their representation in senior management positions in Australia.

    Australia’s escalating skills shortage is hitting the profits and performance of organisations in this country. In this environment, organisations are embarking on new programs to stop the female ‘brain drain’ from the workforce and to ensure they gain full advantage from the skills of all the women and men they employ.

  • HOW TO: write a strong value proposition

    Virginia Harrison     |      February 6, 2011

    Rashid KotwalYou probably think you have a good handle on what your business does. But could you outline exactly what you offer customers in a few sentences? And does it matter?

    Principal Consultant of Revealed Resources Rashid Kotwal says nailing the value proposition is a crucial element of success. 

    The sales and marketing business consultancy has advised mid-size companies on business expansion for more than a decade.

  • How about Azerbaijan?

    Marc S. Ellenbogen     |      February 4, 2011

    Why SMEs need to think about emerging markets.

    People who are experts would say there’s no way a SME can operate in Azerbaijan or Kurdistan, or in any centralized economy where a pseudo-dictator is controlling. They would say these are just pipe dreams.

    I disagree.

    My argument is these people want their economies to grow. Like Dubai, Qatar and the Emirates they see value in slowly bringing in know-how and growing their economies. And they would rather foreigners brought in that know-how, people they don’t feel threatened by politically rather than their own people who might become a counterbalance.

  • Gut instinct due for a comeback

    Virginia Harrison     |      January 25, 2011


    In an advertisement for her reality television show, business owner Kelly Cutrone explains there’s no crying in her office. If you want to cry, go outside.

    The Kell on Earth star is probably not alone in the view that emotion is something best left at the office door.

    But according to interdisciplinary education expert Dr Anne Fritz-Cohen, managers need to rediscover their feelings in order to be more effective. 

  • Sustainable development and the role of medium sized enterprises

    Ulrike Schuermann     |      January 18, 2011

    According to the Global Reporting Initiative (GRI) SMEs account for about 90 per cent of businesses worldwide, employing 50 to 60 per cent of the world’s workforce. In Australia, Australian Bureau of Statistics data indicate small businesses in Australia comprise up to 89 per cent of all employing enterprises, with medium businesses making up another 10 per cent.

    The SME sector is not only huge but also extremely diverse – with  60per cent of all of these businesses not having any employees – this diversity creates challenges on many levels and  areas including responsible business practices,  corporate sustainability and philanthropy.

  • Mixing business with family – can it work?

    Philippa Taylor     |      January 18, 2011

    Family Business Australia (FBA), a non-profit organisation working with families in business, has developed a two-day course to help family members be effective directors, and understand the dynamics that can affect their judgement.

    FBA, in conjunction with the leading Australian provider of family business education, the Australian Centre for Family Business at Bond University, has focused not only on business governance but governance pertaining to family involvement.

    This course is designed to cover material not currently offered in Australia today. The emphasis is on balancing the needs of the family and the business when developing management and governance structures such as boards and advisory councils.

  • Fast and furious First 5000 critical in saving the planet

    Ulrike Schuermann     |      January 17, 2011

    The urgency for all businesses to be economically, environmentally and socially sustainable has never been greater.

    From a customer perspective; the world will be putting a price on carbon emissions and customers will prefer to do business with sustainable companies (including Government procurement) = sustainability is good for business.

  • A thought on business development

    Peter Fritz     |      January 17, 2011

    I just watched The Social Network. I enjoyed the film thoroughly, and unsurprisingly, it got me thinking about successful businesses.

    There are three elements you need to build a business: 1) Connect: connect to the market or in other words, find customers; 2) Laziness principle: make it easy for the customer to use your solutions, and ensure they are easier to use than existing solutions; and 3) Persevere: no business is created without perseverance.

  • Don’t bank on competition

    Jost Stollmann     |      January 17, 2011

    Why business must take action against the big four. CEO of Tyro Payments Jost Stollmann on why the big banks continue to fail their customers and how constructive industry behaviour can help reform the banking sector.

    The world of commerce has moved into the internet age. As customers and business owners we demand speed, efficiency and reliability in transactions which are scattered over every facet of our lives. So it’s no wonder when we depend on the major banks – which run on legacy IT systems that are more than 30 years old – we are so often frustrated or left short-changed.

  • UPDATE: 11 crucial consumer trends for 2011

    First 5000     |      January 12, 2011

    January 2011, Another new year, another roller coaster of threats and opportunities. We tend to focus on the latter as, amidst currency wars and defaulting nations, there are more opportunities than ever for creative brands and entrepreneurs to deliver on changing consumer needs. From Brazil to Belgium. No rest for the wicked!

    Trendwatching’s brief overview of the 11 consumer trends for 2011:

    1. Random acts of kindness

    In 2011, expect companies to monitor consumers’ public moods and act upon them with random acts of kindness…marketing may never be the same 😉 Read more »

    2. Urbanomics

    Are you ready for hundreds of millions of more daring, more experienced consumers? Oh, and that’s just one side effect of rapid global urbanization… Read more »

  • Why Gerry Harvey is wrong

    Patrick Callioni     |      January 11, 2011

    Gerry Harvey should be careful what he wishes before crying out for a “level playing field”.

    Today we will consider a significant public policy issue that affects all of us: competition in the retail sector. Gerry Harvey and other large Australian retailers are arguing that the Australian Government should impose the GST on purchases made online from overseas suppliers, to create a level playing field for Australian retailers.

    Gerry Harvey has gone so far as to label Australians who shop online as “un-Australian”, using emotional hyperbole in a way that many have found offensive, as shown here. I am not going to get emotional about this – I will consider the facts.

  • Beef up your managerial muscles

    Virginia Harrison     |      January 11, 2011

    THE strategy used to get a teenager to clean their room might not be so persuasive in the boardroom. Yet executive mentor Kayley Liddle often sees managers fall short by failing to distinguish between worlds – just one area where a corporate coach can help sharpen a professional’s edge.  

    “Executive coaching helps individuals stay focused on their goals a lot quicker, and a lot more effectively than if they were doing it on their own,” Ms Riddle from Carnegie Management Group says.

    “People ask if I had a coach what would I get? It’s a very difficult question to answer, I ask what would you like to get, what would you like to achieve?”

  • Trend alert: business bait for innovative thinkers

    Virginia Harrison     |      January 10, 2011

    Keen to step up your entrepreneurial efforts in 2011 but not sure where to start?

    A new book by businessman and technology forecaster Dr John. H. Vanston might help you along that path.

    MINITRENDS sketches out nine key money-making opportunities that will emerge over the next few years.

    Rather than trends that will shape the way we do business, Vanston has identified trends individuals and businesses can capitalize on, and turn into profit-making ventures.

    “Minitrends are of a scope and importance to offer attractive opportunities to individual entrepreneurs, decision-makers in small and mid-size businesses, innovative thinkers in large companies, and adventuresome investors,” Dr Vanston says.