Latest News
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Creating a profitable future for Australia
Grant Wardell-Johnson | October 21, 2015Australia needs more multi-national companies based here, argues KPMG’s Grant Wardell-Johnson, and their focus needs to be squarely on Asia.
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Leadership is learnable
Corrinne Armour | October 14, 2015Leaders are born and not made. Right? Wrong!
Neural pathways in the brain reorganise in response to thoughts, experiences, behaviours and learning new skills. Scientific studies undertaken since the 1970s have established ‘neuroplasticity’ of the brain – the brain’s capacity to rewire and change throughout life.
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Why the customer (experience) comes first
Andrew Thornton | October 12, 2015Do you care about your customers? No, really, do you? Do you care about the kind of experience they have with your business? This is why you should.
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Would your business know what to do in a social media crisis?
Gerry McCusker | October 8, 2015Recently, 60% of global companies admitted they didn’t actually harness social media in the event of an online crisis. Yet if every ‘global company’ is as honest as, say, Volkswagen, we might surmise the actual figure is a fair bit higher.
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How Augmented Reality will transform customer engagement
Steve Thakur | October 1, 2015You may have seen it in science fiction films, but now Augmented Reality (AR) is coming soon to a mobile phone near you.
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Why medium enterprises are better at marketing
Phoebe Netto | September 24, 2015Flashy marketing campaigns have a lot in common with a defective Ferrari. They look slick and they’re hard to miss, with coverage enviably ‘everywhere’. These campaigns look great, but under the hood the brands behind them don’t quite get what they pay for. What’s going wrong?
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The chalkboard of the 21st century: say hello to hyper-local commerce
Elie Shuggi | September 22, 2015Got a deal to offer? Need to move stock fast? Forget the chalkboard out the front – target your potential customers on their phone. You can do it quickly and see results almost instantly.
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Five keys to business success in the digital age
James Chin Moody | September 16, 2015James Chin Moody, CEO of Sendle – the NRMA-backed rival to Australia Post – shares his insights on what it takes for business to succeed in our digital world.
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Desperately need a hand with your HR?
Clare Long | September 14, 2015Is your HR department drowning in compliance, employee documentation, hiring staff, policy creation, legal claims, and extra projects? A short-term, outsourced HR solution may be the answer.
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The art of giving feedback
Adam O’Donnell | September 11, 2015As a manager, do you enjoy giving your staff feedback? And as an employee, do you enjoy receiving it? It’s time to stop interpreting feedback as criticism and instead see it as an opportunity to learn and progress.
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Why push notifications are better than SMS
Julie Bray | September 4, 2015Is your business still sending SMS to communicate with staff or clients? It may be time to consider a messaging app that is both more efficient and cost-effective.
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Vision for Australia: what to do when technology drives accelerating change
Nina Sochon | July 22, 2015Technology is and will continue to be a driving force for business and change in the future. As part of the ‘A Vision for Australia” consultation, Nina Sochon highlights the lead role technology should take.
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Trade and Assistance Review 2013-14
Productivity Commission | July 15, 2015The Trade and Assistance Review 2013-14 was released on 24 June 2015. The review contains the Productivity Commission’s latest quantitative estimates of Australian Government assistance to industry.
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Continuous improvement key to business success
NAB - Business View | July 13, 2015If you strive for business success, continuous improvement is vital. First 5000 partner NAB shares insights from Derek Stockley, training and management consultant.
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Increasing trade development vital to Australia’s economic prosperity
Lisa McAuley | July 9, 2015The Export Council of Australia (ECA) has released a report highlighting the trade promotion activities offered by 10 of Australia’s key export competitors.