Ombudsman celebrates National Family Business Day

| September 19, 2019

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is celebrating National Family Business Day on Thursday 19 September, encouraging people to shop local.

“Family businesses are the lifeblood of our communities and key contributors to our economy,” Ms Carnell said.

“National Family Business Day is a time to recognise the significant role these businesses play, accounting for up to 70% of Australian businesses and employing around half of the country’s workforce.

“I urge people to show support for the family business in your community and buy local.”

A great example of this is Frawley’s Shoes, which has been operating in Canberra for the past 92 years.

The shoe store remains in the family’s hands three generations on, with the Garema Place store managed by Lisa Frawley.

“My family started selling shoes in the 1920s from the back of a T-Model Ford truck,” Mrs Frawley said.

“When Parliament House was being built, they’d drive the truck up to sell the workers their boots. I guess my grandfather knew a business opportunity when he saw one.”

Like any business, Frawley’s Shoes has had its ups and downs, but family values remain at the heart of what they do.

“Being part of a family business is all I’ve ever known and it’s so nice to work with your dad,” Mrs Frawley said.

“He’s 84 now and we talk nearly every day. He worked here in the shop up until just a few years ago. Dad has a business mind that I admire.”

Family Business Australia (FBA) is encouraging Australians to celebrate National Family Business Day by hosting a morning tea. For more details visit