How to reduce workplace turnover rates

| August 7, 2019

One of the biggest concerns facing modern business in 2019, and for the past decade or so in fact, has been that of turnover rates. It has been called a millennial problem; a workplace of people who are unable or unwilling to stay in a job for very long. But, often there are multiple issues which are affecting turnover rates and many of these are in the company itself, not the employees.

As such, you need to consider the appropriate steps and policies to include in your business which can help reduce your high turnover rate. And it’s important to do this before you get a reputation. 

Hire Smart 

The first and most important step you can take in order to try and reduce employee turnover is to hire the right employees in the first place. Smart hiring practices, which thoroughly determine candidate suitability, can save you a world of issues later down the line. Some smart hiring practices include: 

  • Check Out Their Current Work – if the potential employee has a portfolio or examples of their work, you should investigate thoroughly. It will likely be an example of their best work as it is what they choose to present, but, it does give you a gauge for what they are capable of. 
  • Give Them a Task – an exercise or task which can be completed at home is an important part of any hiring process. It allows you to see basic writing prowess, ability to complete a task to a deadline and comprehension skills. 
  • Check Out Social – Facebook, Twitter and the like can all be a window into what a person is really like. If they showcase bad judgement, a poor personality or similar on social, then it is likely this will creep through into their working life as well. Some may argue it isn’t ethical to do so, but it is something which many workplaces take advantage of in the modern world. 
  • Be Friendly – a robotic or unauthentic hiring process can reduce the level of engagement of the people you are seeking to hire. Which can mean in some cases you miss out on really talented people. Be personal, be friendly and, most importantly, be willing to act like a human during the whole process. 

Don’t Be Afraid to Cut 

No matter how smart or intricate your hiring process, the fact is that not everyone will be the right fit for your business. And in these scenarios, you need to be able and willing to make the necessary cuts in order to do what’s best for the business as a whole, not just the individual. And in some cases cutting the person entirely is the most sensible choice. 

Some people make you a corn cob short of a barbie, so it’s smarter simply to remove them entirely. 

Properly Reward Employees 

A Christmas party isn’t a reward in 2019, it’s the least your business should do for employees every year. Which means that establishing and maintaining a proper rewards scheme should be a priority for any business. Obviously, this can differ based on budget, workplace culture and a number of other important factors. But there should be one nevertheless. 

Create a Flexible Work Environment 

What do modern employees want more than anything else? Well, other than an unlimited ice cream bar for hot summer days, it’s safe to say that most employees are keen to find more flexible working environments. Whether this means being able to work from home permanently, some of the time or even just being able to arrive and leave outside of the 9 to 5 timeframe; flexibility means something different depending on the employee. 

Offering flexibility either as a blanket policy or on a case by case basis is also an option, depending on your preference. But remember, employees may find it unfair if one employee is offered one thing and it’s not available to them also. In most cases, you are better off implementing the same policy for all staff members to avoid creating a high turnover rate as a result of a perceived ‘unfairness’ in company policy.

Prioritise Workplace Enjoyment 

People come into your office every day to work, yes. And for some, that means that no fun can ever take place in the workplace. This is a mistake. 

The fact is that when employees spend a large amount of time in any one place, some level of enjoyment must take place in order to keep them there. Not only is this a good way to reduce turnover, but it can help with current employee engagement and company atmosphere. Happy employees result in a happy workplace, which can be extremely beneficial all said and done. So, add a darts board, pool table or similar fun activity for downtime. Allow employees to sit and work where they like. Don’t punish people for talking. 

Ultimately, you need to allow your employees to feel comfortable at work enough to enjoy themselves. Only then will you have an environment worth enjoying. 

Offer Good Training Incentives

One of the biggest reasons that employees often cite for leaving a company is a lack of training or poor growth opportunities. Believe it or not, many employees want the chance to continually grow. And poor training means that this is unlikely to happen. This can then lead to a high turnover rate, as people continually move to provide themselves with the training needed to grow. From courses on the compulsory purchase process to industry-standard courses, it is important to provide your employees with the choice to grow in any way they can. 

So to avoid turnover thanks to bad training you should not only offer good training programmes, but employee assessments as well. This way people can set the bar for themselves and continually work to exceed this standard set for them. Assessing growth can be just as important as anything else for employees, as it allows them to feel an important sense of achievement. 

Final Thoughts 

At the end of the day, reducing your company turnover rate is not something which can be instantly improved overnight. If your turnover rate is high then there are a number of issues which need to be addressed in order to fix this. It will be a slow and long process, but your company will turn out better for it once you come out of the other side. 

And if your company turnover rate is just a little bit better by the end? Then it will have all been worthwhile for the future of your company.