Business
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Small business contacts to ACCC continue to rise during pandemic
First 5000 | August 25, 2021The ACCC received over 3,500 contacts from small businesses, franchising and agriculture sectors in the first six months of this year, the highest number of contacts in the last two years, according to the Small Business in Focus report.
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Are you making assumptions about what your customers will pay?
Andrew Griffiths | August 18, 2021Many business owners base their pricing either on what their competitors charge or what they think their customers are prepared to pay. Both pricing options are pretty flawed, according to the ‘Godfather of Small Business’, Andrew Griffiths.
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Learning for competitive advantage and business success
Les Pickett | August 2, 2021In today’s world of rapid transformation and disruption, ‘the survival of the fittest’ is quickly becoming the survival of the most able to learn. Human capital and corporate governance professional Les Pickett looks at how organisational learning drives competitive advantage and commercial success.
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How to help your startup grow the right way
Carolin Petterson | July 22, 2021Unfortunately, there is no universal formula that all startups have to use to grow into successful businesses. Otherwise, we wouldn’t have seen so many of budding enterprises fail to do that.
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Five ways businesses can increase profitability from loyalty programs
First 5000 | July 19, 2021In a customer-centric environment, creating loyalty programs that are meaningful and easy to engage with can deliver massive dividends to organisations, according to Christopher Carroll chief revenue officer at Loyalty Now.
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Why cost cutting is not the answer for businesses looking to come back stronger
First 5000 | July 14, 2021It’s easy to understand why so many companies default to cost-cutting as a way to cope with disrupted revenue streams and lower cash flow due to the pandemic but it’s not the answer according to Konica Minolta.
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Why businesses must look beyond score chasing to improve their culture
Ben Bars | June 15, 2021Employee net promoter scores (eNPS) – do they really tell the full story? Ben Bars, CEO of culture consultancy We Are Unity explains that if a business genuinely seeks to make a cultural change, it needs to identify the root cause of the problem.
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Experience, knowledge and commitment: valuing older workers
Meagan Lawson | June 3, 2021Current practices, experiences and barriers to work place participation from mature workers, and the types of support and intervention that will best meet the needs of employees and employers across a range of businesses are highlighted in a new report from Challenger and COTA NSW.
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How to establish an onboarding process to cross generational gaps
Lisa Michaels | May 26, 2021No matter what kind of company you run, you need great processes in place. Apart from marketing, sales, and finance, you should have a well-designed onboarding process that helps you welcome your new employees in the best way possible. Lisa Michaels explains.
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Small businesses thrive amid rush to buy Australian Made
First 5000 | May 25, 2021Small and family businesses are benefiting from a significant boost in consumer sentiment, with new research revealing 93 per cent of Aussies prefer to buy products made in Australia.
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New rules to allow small business tradies to follow the work
First 5000 | May 18, 2021Small business tradespeople will be able to meet the demand for their skills wherever they are in Australia under new laws passed by the Senate, according to Australian Small Business and Family Enterprise Ombudsman Bruce Billson.
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How do you determine if you have a healthy business culture?
Jeff Cooper | May 14, 2021As employers frantically seek ways to ensure their new hybrid workplace models are operating with staff wellness in mind, some businesses remain unaware of deeper cultural issues that have been permeating since long before the pandemic started, Jeff Cooper explains.
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OECD sends strong signal on importance of SMEs, Entrepreneurship
First 5000 | May 7, 2021The creation of a new Committee on SMEs and Entrepreneurship by the OECD highlights the organisation’s recognition of the importance of SMEs and entrepreneurship to our economies and societies, and on the critical role they can play in driving a sustainable, inclusive, green and resilient recovery.
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Investment in mature aged workers positively impacts your business
Peter Cheel | April 28, 2021Given a lack of holistic retirement planning by mature age workers and the resultant costly decisions which impact retirees, help is needed to support them to plan effectively, Peter Cheel business coach and leadership development consultant explains.
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In-box zero status remains elusive to many
Gary Martin | April 16, 2021Every day we desperately try to clear emails to achieve that much sought-after but elusive inbox zero status. Professor Gary Martin, looks at overflowing inboxes.