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Are your people up to speed on the Australian Consumer Law?
Anthony Roberts | November 9, 2011The Australian Consumer Law (ACL) commenced on the first of January this year and applies to all Australian businesses. From
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Fair trading can improve your bottom line
Anthony Roberts | September 11, 2011
Most businesses work hard to attract customers. Whilst business development is a priority, it is worthwhile considering what service really -
Shopping online from a Fair Trading perspective
Anthony Roberts | August 1, 2011
For consumers, shopping online offers ease, convenience, variety and the potential for considerable savings.
For retailers, selling online is an opportunity