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Are you ready to take on the tough business challenges of 2012? Recovery from the global debt crisis isn't expected to occur in the short term.

In the meantime, to ride out the current confidence dip, businesses need to plan and out-think the competition or risk being left behind as others steal market share. Setting goals can help you trim the financial fat and strengthen your organisation.

Aligning your business to a charity is a great way to give back to the community. David Bell, managing director of Kwik Kopy discusses how the First 5000 partner chose to work with its charity Hands across the Water to create the 2012 Kwik Kopy Hands Classic.

You want your business to find a way to give back to the community, but choosing which charity to support can be a challenge.

How do you to motivate your teams to sell more, be more and stay with you, executive coach Franziska Goyo, shares her tips.  

The CEO of a fast growing recruitment company asked me to train their teams to become more effective in selling, coordinating and motivating their clients. The first analysis clearly showed that the teams were stressed. A lot of complaining behind other people’s backs was going on amongst them and trust levels were low. A number of the staff had left not long after they had started.

Negotiation plays a key role in your business activities. Filip Hron, managing director of International Negotiation Consultants (INC) shares his tips on how to achieve your goals by asking the right questions.

So you have a negotiation coming up? Perhaps this is a salary negotiation, an annual price negotiation for an ongoing contract, or negotiating the sale of your business. You realise the importance of this negotiation and therefore spend some time up-front thinking about what you really want. That is time well spent!

As 2011 draws to a close and professionals enjoy some well earned time off, we all have a chance to reflect on the year and what we might do better next year.

For professionals who utilise LinkedIn to maintain their professional network and grow their business; here are 5 New years Resolutions for using LinkedIn in 2012.

As the issue of individual identity and privacy become more complex, organisations need more disciplined responses to protect customer and organisational interests and comply with best practice.

For many organisations, Contact Centres are now the first and sometimes the only point of contact for their customers.

The first paper to be published under Deloitte’s Building the Lucky Country initiative is pertinently called Where is your next worker?  

This initial discussion piece urges Australian businesses and government to act now to get ahead of the looming skill shortage.

Ever wondered why you have your best ideas when you are in the shower, or driving the car, or walking the dog? It’s because you actually give your brain time to process the stuff that’s already in there.

Sometimes switching off makes sense.